Qualitynet, Kuwait's leading Internet and Data
Communications Service Provider, has achieved
ISO 9001:2000 certification. Qualitynet is the
first company from its industry to attain this
certification in Kuwait. DNV (Det Norske Veritas)
awarded Qualitynet with this certification based
on the evaluation done on all activities and sections
of the company.
Qualitynet's Managing Director, Mr. Rashid Abdulla
stated that this certification has added another
feather to Qualitynet's hat. He also added that
being the leader in Kuwait is the basic objective
worked for, attained and maintained by the organization
from its first year of inception.
This achievement is a recognition and reward
to each and every staff member of Qualitynet since
it is the result of all the employees dedication
and professionalism, mentioned Mr. Abdulla. He
stated that the top management of the company
is very proud since this recognition certifies
that all systems, procedures and services of Qualitynet
are at par with world-class standards and that
globally recognized and accepted standards were
practiced at Qualitynet even before the ISO evaluation.
The Quality Policy was implemented throughout
the circulatory system of Qualitynet targeting
and delivering the most satisfactory customer
services possible, concluded Mr. Abdulla.
Mr. Baljit Singh, the DNV Lead Auditor, stated
that auditing Qualitynet to the ISO 9001:2000
standard was a pleasurable experience by itself
since the company exhibited professionalism of
a very superior nature, which is not very easily
witnessed. He added that the outflow of the concepts
of customer service & customer satisfaction could
be seen and felt literally emanating from the
Managing Director onwards. The highlight of the
three-day audit was the total compliance to the
ISO 9001:2000 system with no non-conformity.
