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Waiting in lines is something we face very often. We encounter lines everywhere we go; while shopping, checking into hotels, at hospital and clinics, at the airport, etc. Your customers get confused, distracted and irritated.
Now with Q-Manager, you can make a difference.
- Provide better customer service
- Track counter staff productivity
- Optimize your counter staffing requirements
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Solution Components
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Customer Service Station
Choice of Touch screen based Terminal or Character based LCD
Terminal equipped with Receipt Printer.
Matrix Display
Modular systems that can be configured to form various combinations.
Choice of Fixed and Moving messages with different color options.
Applications:
- Banks
- Hospitals
- Airports
- Transit Stations
- Public Utility Office
- Customer Service Centre
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Counter Software
An agent software that resides on the counter PC. It gives the attendant flexibility to notify the token number (Displayed on the Matrix displays). Expedite services for special customers and even change counter profile to balance workloads.
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How it works
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- The customer visits the customer service station and selects the category of services he or she wishes to utilise.
- The system provides the customer with a token number and also stores a digital image of the person.
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- The counter attendant just presses the next button on the on - screen agent application.
- All the responses are pooled from each of the counters in the network and displayed on the Matrix Displays.
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For more information, please download the Q-Managment brochure 
Submit Query
Click here to submit your query.
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