IP Communications
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IP Communications is the combination of Voice, Data, Video and Wireless applications, integrated into an enterprise’s infrastructure. It offers the reliability, interoperability and security of a voice network, along with the efficiencies, mobility and manageability of a unified and powerful network. IP Communications is about improving the utilization of your exiting IP network (local or over the Internet), developing a global reach within the eco system of the enterprise.

Today’s businesses need communications solutions that are reliable, flexible, remotely accessible, secure, and easy-to-manage.

Qualitynet with its business partner Alcatel, provide customers with a single, seamless service offering across the enterprise including design, integration, planning, implementation, on-going operations and management, which help them to enhance their existing workforce solution to enable better resource allocation and thus continue improving customer satisfaction and growth.

 

To get the maximum benefit from IP Communications, we offer solutions that combine traditional voice communications with the latest IP technologies, along with a broad range of business phones to meet any requirement.

Our solutions does not only make the businesses perform better, but also provide architectural flexibility, intelligent networking, highest reliability and simplified management, which makes office an agile workplace and result in superior customer interaction.

Key Features & Benefits

Comprehensive Network Management:

Our system offers comprehensive, though simplified management through an “always on” connection that provides the ability to pro-actively monitor & manage all users, resources and services. Proactive and remote network support and management is provided, where Enterprise applications can be accessed remotely.

The solution delivers network-wide management for users, resources, services and applications, providing management to:

  • Access all connectivity management tasks – IP address, QoS management, directory and topology
  • Access all application management tasks – Voice, voicemail, wireless, contact center, call accounting, etc.
  • Centralized troubleshooting & reconfiguration for all locations – Performance monitoring, alarms and reports
  • Account reporting, Billing & CDR creation

 

High Scalability:

The entire solution is highly scalable from 50 to 50,000 users, cost-effective and flexible to meet growth requirements of an organization.

Reliability:

The solution delivers industry-leading system availability and resource protection across the entire enterprise voice network with an uptime up to 99.999%

Wireless Mobility:

Solution provides wireless capability whereby customers can move freely within the building, carrying their extension number.

Unified Messaging:

With our solutions, you can have one number, one voice mailbox, universal access via web client and easily integrate with the most popular e-mail clients.

QoS Management

Guaranteed network availability with less latency for enhanced IP Communication performance.

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